The production time for custom orders varies depending on the complexity of the design and the type of clothing. Generally, it takes between 5-14 days for most custom clothing items. For more detailed items like custom suits, it may take 7-14 days. We will provide you with an estimated delivery time when you place your order.

Since all our products are custom-made to your specifications, we do not accept returns or exchanges unless there is a manufacturing defect. We take great care to ensure the quality of our products, and we will work with you to resolve any issues that may arise.

You can book a body measurement appointment at our store, where our professional staff will take your measurements accurately. Alternatively, we provide a detailed measurement guide that you can follow to take your own measurements at home. For the best fit, we recommend booking an appointment.

Yes, you can cancel or reschedule your appointment. Cancellations must be made at least 12 hours before the scheduled appointment time. Same-day cancellations will incur a $5 fee. You can reschedule your appointment once for free.

Yes, we ship internationally. Shipping costs and delivery times will vary depending on the destination. We will provide you with a shipping quote when you place your order.

We provide care instructions with each garment. Generally, we recommend dry cleaning for suits and more formal items. For casual clothing, follow the specific washing instructions based on the fabric type. Proper care will help maintain the quality and appearance of your custom clothing.